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Internet, Windows, Macintosh, GoldMine and QuickBooks
Consulting and Training Services

for Small Businesses and the Self Employed in the
Eastern Montgomery / Lower Bucks County Pennsylvania Area.

Macintosh Services

We at PIP provide a variety of Macintosh services to our clients. While our primary focus is on Macintosh and Application software, but we do provide some equipment and hardware services. As regards to our equipment services it is basically to add new equipment, replace existing equipment, and remove existing equipment. If any equipment requires repair we will arrange for the repair from an authorized service center. A table of some of our services is as follows:
 

Software
  1. MacOS Problem Diagnostics and Fixes
  2. Networking Installation and Maintenance
  3. Application Software Installation
  4. Application Specific Problem Resolution and Training
  5. Desk Top Publishing, Word Processing, Spreadsheet, and Database Development
Hardware
  1. Memory Installation
  2. Equipment and Driver Installation
    • Hard Disk Drives
    • Tape Drives
    • Removable (Zip, Jaz, etc.) Drives
    • Modems
    • CD Drives
  3. Network Equipment (and simple wiring) Installation
  4. Equipment Problem Diagnostics
  5. Monitor Replacement
  6. Printer Problems Resolution

Macintosh Information

As a service to our clients the following is some important information that we have provided for your elucidation. Please click on a title to review that material. Please note that PIP takes no responsibility for the information provided. Please use this information at your own risk, as there is such a variety of equipment and software that it is not possible to provide specific information unless you retain our services and we review your computers configuration.

Computing Tips

This section presents a few rules that experienced users take for granted.

Three Things Every User Learned the Hard Way
Save your work frequently.
Your work stays in the computer's temporary memory until you save it to disk. When the computer you're working on goes down you'll lose all the work done since you last saved. Therefore save your work while your working on it (usually when you have completed a logical task - i.e. end of paragraph/page etc.).
Back up your files
Backup to removable media or tape on a regular basis. It's easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you'll lose all the data on it unless you have backup copies.
Use the "Documents" folder to store your documents
The "Documents" folder is an excellent place to save all of the documents that you create with your applications. Think of it as your filing cabinet for your data. Organize it like it's your filing cabinet so that you can quickly determine where an older document resides. Put documents inside of folders that reside inside of folders, ad nauseum. This tip is also very helpful when you have to backup or restore your data, as well as when you have to move your data when you upgrade to a new computer.
 
Three More Things Every Computer User Should Do
Take frequent breaks and sit properly
To avoid repetitive strain injuries, stress and strain. Position yourself properly in front of your monitor and keyboard. Sit straight with back support and feet on the floor. For more information on how you may be unintentionally hurting yourself please contact PIP.
Set up your computer to suit your tastes and needs.
If you don't like the background, colors or the fonts on the screen, you can change them. Use the Appearance Control Panel to adjust these settings.
Centralize All your Software Install CD's and Diskettes
Keep all your software install CD's and diskettes in one location that is easily accessible. At some point, you may need to reinstall software on your computer's hard disk. You will also need these CD's and diskettes when you upgrade to a new computer (and you will upgrade to a new computer every three or four years).
 
Three Things You Should Never Do
Don't eat, drink, or smoke
If you do spill a drink that gets into the keyboard, turn the computer off immediately and unplug it. Get as much liquid out of the keyboard as possible. Leave the computer off overnight to give it time to dry out before you return to work.
Don't turn the computer off when a drive indicator light is on.
Doing so may damage the disk, the drive or both. Use the Shutdown command and wait until the Macintosh tells you to turn off your computer.
Don't be afraid to use your computer, it's just a machine.
Provided you follow the advice in your manual, you're unlikely to do your computer any harm. So use it and have fun.

We at PIP do not believe in re-inventing the wheel in anything that we do. This philosophy will save you time, money, and troubles. In that spirit we are not going to provide Macintosh troubleshooting information on this web site, but instead we are suggesting that you review another Web Site for some very useful Macintosh Information. Click on the FAQ hyperlink to review this information or, click on the Mac icon below to visit the Tekserve web site.

 

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                    (215) 947-0170

3973 Martin Rd. Suite A104
Huntingdon Valley, PA 19006-2372

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